FAQs

Getting Your Tickets

How Do I get My Tickets?

Tickets will be emailed to you once your payment has been confirmed. Please note that it may take up to 2 hours for the email to arrive in your inbox. If you haven’t received your tickets after 2 hours, first check your Spam/Junk Folder and then contact us via the chat feature on the ticketing website.

When will I get my Free Included Teacher Tickets?

Your Free Included Teacher Tickets will be sent separately to your student ticket order. Please note it may take up to a full business day for these tickets to be processed.

If you haven’t received your tickets after 24 hours please contact us via the chat feature on the ticketing website. You should also first check your Spam/Junk Folder as its possible your email is there.

Getting To & From The Venue

Is there parking available onsite?

No.   We would ask all visitors to use public transport where possible.  Sandymount and Landsdowne Road DART stations are only a short walk away.

Secondary School Groups – Travelling by coach to BTYSTE – drop off and pick up

All school groups travelling by coach to BTYSTE are reminded that due to the high volumes of traffic, a traffic management plan is in place.  We would ask all school groups to stick to this to help us make BTYSTE a success.

Coaches should drop off their groups on Simmonscourt Road.  School Groups will then be directed to enter the RDS site via either Gate K, or Gate A, and onto the North Paddock where tickets will be scanned for entry.  Please follow the directions of Garda, traffic management and event staff on the day.

Coaches will not be permitted to stay parked on Simmonscourt Road for more than 5 minutes.   There will be coach parking available at UCD.

When school groups are ready to leave BTYSTE, they should gather at the North Paddock again, and then proceed to their bus as directed by event staff.  Teachers are asked to please not instruct students to wait outside the Main Entrance for coach pick-up as this area must be kept clear in case of emergency.

Primary School Groups – Travelling by coach to BTYSTE – drop off and pick up

All school groups travelling by coach to BTYSTE are reminded that due to the high volumes of traffic, a traffic management plan is in place.  We would ask all school groups to stick to this to help us make BTYSTE a success.

Coaches carrying primary school groups will be permitted to pull into the Anglesea Road Gate (D) of the RDS, where they will be allowed to park for 5 minutes to drop off their groups.  Buses will then be required to depart via Gate L onto Simmonscourt Road.

Limited coach parking will be available at the Simmonscourt Area of the RDS for primary school buses only.  Coach parking will also be available at UCD.

When groups are ready to leave again, their bus will be permitted to collect at Gate D again.  Primary School groups should gather at the Packed Lunch Tent to await their bus.

Payments

How can I pay for my tickets?

Tickets can be paid for with a valid credit/debit card or by EFT by selecting the Invoice option at the payment screen. Cheque Payments will not be accepted.

Can I pay by Electronic Fund Transfer?

Yes. By selecting the “invoice option” at the payment screen, Schools will be generated an Invoice to allow them to pay by EFT.

On The Day

What do I need to bring on the day?

On the day you must bring with you printed copies of all your tickets. This will allow us to get you into the venue as quickly and smoothly as possible.

If you don’t bring your tickets there will be contingency plans in place however you should note that there will be time delays and possible admin fees as we work to get your group into the venue.